Eligibility & Benefits

Before transport we will contact your insurance to determine if you have air ambulance benefits.


If necessary, our Patient Advocates will submit for pre-authorization on your behalf.

Submit Claim

After air ambulance transport, we will submit a claim to your insurance company.

Constant Contact

Our Claims Specialists will stay in constant contact with your insurance company to make sure the claim is processing


If your claim is denied, we may file an appeal on your behalf.

Manage your Claim

We manage your insurance claim so you can manage your health.

Our Promise to You

Our goal for your air ambulance transport is the same as any other emergency service, find the benefits within your primary, secondary or travel insurance policies so you have no money out of pocket.